Terms of service

Welcome to Qruua. By accessing or purchasing from our website ), you agree to comply with the following Terms of Service. Please read these terms carefully before using our site or purchasing our products.

1. Overview

This website is operated by Qruua. Throughout the site, the terms “we”, “us”, and “our” refer to Qruua.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink.

2. Online Store Terms

  • You must be at least 18 years old or have permission from a parent or guardian to use this website.

  • You may not use our products for any illegal or unauthorized purpose.

  • You agree not to transmit any viruses, malware, or harmful code.

  • A breach or violation of these Terms will result in an immediate termination of your access to our services.

3. Product Information

We strive to display our products accurately, including descriptions, images, and prices.
However, we do not guarantee that your device’s display of color or packaging will be perfectly accurate.
All products are for external use only and should be used as directed.

4. Pricing and Availability

Prices for our products are subject to change without notice.
We reserve the right to modify, discontinue, or limit the sale of any product at any time.
All prices are listed in your local currency (as shown at checkout) and include applicable taxes where required.

5. Orders and Payments

When you place an order with Qruua:

  • You agree to provide current, complete, and accurate purchase and account information.

  • You authorize us to charge your payment method for the total amount of your order, including shipping and taxes.

  • We reserve the right to refuse or cancel any order at our discretion, especially in cases of suspected fraud or unauthorized activity.

6. Shipping and Delivery

We process and ship orders promptly. Delivery times vary based on location and carrier.
Qruua is not responsible for delays caused by postal services, customs, or factors beyond our control.

7. Returns and Refunds

Please review our Refund and Return Policy for detailed information on returns, exchanges, and refunds.

8. Intellectual Property

All content on this website — including text, graphics, product images, logos, and designs — is the exclusive property of Qruua and protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any part of this website without our express written permission.

9. Limitation of Liability

Qruua and its team shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our products or website.

  • Any errors, omissions, or inaccuracies in our content.

  • Unauthorized access to your data or transmissions.

All products should be used as directed. Qruua is not responsible for misuse or allergic reactions to our natural ingredients.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Updates will be posted on this page, and continued use of our site constitutes acceptance of any changes.